Shipping

Template: replace every [placeholder] before launch.

Processing time

Every bracelet is knotted to order. Orders usually leave our studio within [X] business days. Around launches and holidays this can take up to [X] business days.

Rates and delivery times

• Standard: [price], free on orders over [free shipping threshold]. Tracked, about [X]–[Y] business days after dispatch.
• Express: [price]. Tracked, about [X]–[Y] business days after dispatch.

The options available for your address and their exact prices are shown at checkout before you pay.

Where we ship

We ship from [country of dispatch] to [countries or regions]. If your country is not offered at checkout, write to us at [contact email].

Tracking

When your order ships you will receive an email with a tracking link. Tracking can take [X] days to show the first update.

Customs, duties and taxes

[Explain whether import duties and taxes are included at checkout or charged by the carrier on delivery, and for which countries.]

Lost, late or damaged parcels

If your tracking has not changed for [X] days, or your parcel arrives damaged, email [contact email] with your order number and we will look into it.